Privacy Policy

Effective Date: 2023-10-01

At Santa Cruz Appliance Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.

Information We Collect

We collect information that you provide directly to us, such as your name, phone number, email address, and service details.

We may also collect information automatically, such as your IP address and browsing behavior.

How We Use Information

We use your information to provide and improve our appliance repair services.

Your information may also be used to communicate with you about your service requests.

Cookies and Tracking

We use cookies to enhance your experience on our website. Cookies are small files stored on your device.

You can choose to accept or decline cookies through your browser settings.

Analytics and Third-Party Tools

We may use third-party analytics tools to understand how our website is used.

These tools may collect information about your visits to our site to improve our services.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with service providers who assist us in our operations, under strict confidentiality agreements.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We take reasonable measures to protect your information from unauthorized access and disclosure.

However, no method of transmission over the internet is completely secure.

User Rights

You have the right to access, correct, or request deletion of your personal information.

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

We encourage you to review this policy periodically for any updates.

Contact Us About Privacy